ConvertPilot vs Chatbase: what each one costs, and what the price includes.
Chatbase is an AI agent builder first and a support inbox second. It is priced in message credits, and its free plan deletes inactive agents after 14 days.
Chatbase figures read from www.chatbase.co/pricing on 15 September 2026. ConvertPilot figures are the current plan table.
Plus, $8.99 a month
AI replies includedHobby, $40 a month
Checked www.chatbase.co/pricing| Side by side | ConvertPilot | Chatbase |
|---|---|---|
| Free plan | Yes: no expiry, first 50 customer messages | Yes: 50 credits a month, agent deleted after 14 days inactive |
| First paid plan | Plus, $8.99 a month | Hobby, $40 a month |
| What you get for it | 250 AI replies per 30 days, unlimited customer messages, 10 seats | 700 message credits, 2 members |
| Shared inbox with assignment and priority | Every plan | Helpdesk from Standard, $150 |
| WhatsApp, Instagram, Messenger | Premium, $17.99 | Integrations from Hobby |
| Order and product answers from the store | Every plan (Shopify, Wix) | Via integrations |
| Why this reply trace on AI answers | Every plan | Not offered |
What Chatbase publishes
Chatbase, in its own terms.
- Free plan. Free: 50 message credits a month, 1 member, limited models. AI agents are deleted after 14 days of inactivity.
- First paid plan. Hobby, $40 a month, 700 message credits, 2 members.
- How the AI is billed. Everything is metered in message credits.
- Channels. Helpdesk, voice and telephony from Standard ($150).
- Above that. Standard $150 (4,000 credits); Pro $500 (15,000 credits).
What ConvertPilot publishes
Four flat plans. No per-reply fee.
Free
50 customer messages, then upgrade, 5 seats
Free
Plus
250 AI replies per 30 days, 10 seats
$8.99 / mo
Premium
1,000 AI replies per 30 days, 20 seats
$17.99 / mo
Enterprise
2,000 AI replies per 30 days, 35 seats
$59.99 / mo
Every plan includes the Why this reply trace, human handoff, bookings with Stripe, and the iOS and Android apps. Full plan table
Where Chatbase is the better choice
Chatbase is built for teams who want to construct and tune an AI agent in detail, with actions, voice and telephony on higher tiers. If the agent is the product and support is secondary, Chatbase is the deeper builder.
Try the cheaper one first.
The Free plan runs the full AI on website chat and email. Paid plans from $8.99 a month, flat.
Your business. Your voice. One connected inbox.