Stay in the conversation
A DM, a quick text, a question on your site. Meet every customer with the same helpful agent and the same connected team.
Website chat and email · Every plan
The chat widget on your own site. Branded launcher, greeting and suggested questions, file attachments, and a page-aware AI that knows what the visitor is looking at.
Paste one script tag, or install the app on Shopify or Wix and the widget is added for you.
Included on every planReplies to a chat can continue by email, and inbound email replies land back in the same thread, so a conversation never splits in two.
Connected out of the box: pick "Reply via Email" on any conversation.
Social and messaging · Premium and above
Premium and aboveCustomers message the number they already have for you. The AI answers, and your team picks up from the same inbox and the mobile app.
Connect your WhatsApp Business account with the embedded sign-up in Settings > Channels.
Premium and abovePage messages arrive as conversations with the contact profile attached, answered by the AI or routed to a teammate.
Connect the Facebook page in Settings > Channels.
Premium and aboveDirect messages from your Instagram account, with product cards and order answers the same as on your site.
Connect the Instagram account linked to your Facebook page.
Premium and aboveA Telegram bot for your business. Messages to it show up as conversations, answered and tracked like every other channel.
Create the bot with BotFather and paste its token in Settings > Channels.
A dedicated text number for your business. Inbound texts become conversations; outbound replies count against a monthly allowance by plan.
Add a number from Settings; it is billed per number to the same card as your plan.
SMS numbers are billed separately. Monthly text allowances depend on your plan.
Keep the context close
Keep contact details, labels, notes, and past orders beside the conversation. Your team can pick up with the context already in place.
Get the whole pictureCustomer contacts in the real demo workspace.
Start with website chat and email. Add social and messaging channels as your business grows.
Your business. Your voice. One connected inbox.