ConvertPilot on Shopify: AI customer service that turns questions into orders.
ConvertPilot is an AI agent for your Shopify store: chat and live chat that use your live store data to answer product and order questions, recommend the right items, and bring in your team only when a conversation needs a person.
- No code
- Live in minutes
- Free plan
Answer before shoppers leave
Product, stock, order and tracking answers while the intent is still high, on the storefront and on every connected channel.
Recommend from the live catalogue
Shoppable product cards with price and image, chosen from what is actually in stock.
Escalate only what needs judgement
A refund outside policy, an angry customer, a bulk quote: your team gets it with the whole thread attached.
Three steps
From the App Store to answering.
- 01
Install from the App Store
Review the permissions Shopify shows and approve. The widget and the FAQ section are added to your storefront.
- 02
Teach it your rules
Connect your channels, check the catalogue and policies it read, then set guardrails for discounts, tone, shipping and returns.
- 03
Let it answer
It handles the routine and sends your team the few threads that need a decision, in the console or the mobile app.
What it reads, and why
The access it asks for.
Products and collections
To answer product questions and recommend from the catalogue.
Orders from the last 60 days
To answer status and tracking questions about recent purchases.
Customers
Contact details and records for conversations, lead capture and tagging.
Shown before you approve
Shopify lists the requested access on the install screen. Nothing is granted silently.
Security and privacy details are on the Dude Lemon trust centre.
Questions from Shopify merchants
Before you install.
Software that reads your live store data, catalogue, inventory, orders and policies, and answers shopper questions and takes actions on its own, rather than following a fixed script. ConvertPilot is one: it answers product and order questions from real Shopify data, recommends with shoppable cards, gives order status and tracking, and escalates to a person when a conversation needs judgement.
Install ConvertPilot on your Shopify store.
From the App Store, with the permissions shown before you approve. The Free plan is live in minutes.
Your business. Your voice. One connected inbox.