Which plan includes Instagram?

Instagram is on the Premium plan ($17.99 a month) and Enterprise ($59.99).

Does the AI answer on Instagram?

Yes. The same AI answers on Instagram as on your website chat, from your pages, products, orders and training rules, and hands off to your team in the shared inbox when it cannot.

Can my team reply to Instagram from the mobile app?

Yes. The iOS and Android apps carry every channel, with the channel marked on each conversation and push notifications for new messages and handoffs.

Instagram DM Inbox With AI Replies for Your Team

Inside the product

Connect every channel from one workspace.

Real product Complete demo workspace, shown as it is.

convertpilot.dudelemon.cloudChannel settings

How it connects

Instagram, connected in a few minutes.

Connect the Instagram account linked to your Facebook page.

Once connected, messages on Instagram arrive in the same shared inbox as everything else, with the channel marked on each conversation. The AI answers what it can from your pages, products and orders, and hands off to your team when it cannot.

01
Connect InstagramConnect the Instagram account linked to your Facebook page.
02
Keep one customer historyEvery message, order, note, and preference stays attached to the contact.
03
Let the AI answer, or step inThe same rules, sources, assignments, and handoff controls work on every channel.