Support email in the same inbox as your chat.
Replies to a chat can continue by email, and inbound email replies land back in the same thread, so a conversation never splits in two.
- Included on every plan
- Same AI as your website chat
- iOS and Android
Inside the product
Connect every channel from one workspace.
Real product Complete demo workspace, shown as it is.
How it connects
Email, connected in a few minutes.
Connected out of the box: pick "Reply via Email" on any conversation.
Once connected, messages on Email arrive in the same shared inbox as everything else, with the channel marked on each conversation. The AI answers what it can from your pages, products and orders, and hands off to your team when it cannot.
- 01Connect EmailConnected out of the box: pick "Reply via Email" on any conversation.
- 02Keep one customer historyEvery message, order, note, and preference stays attached to the contact.
- 03Let the AI answer, or step inThe same rules, sources, assignments, and handoff controls work on every channel.
Common questions
Connected out of the box: pick "Reply via Email" on any conversation.
Bring Email into one inbox.
Start on the Free plan. No card.
Your business. Your voice. One connected inbox.