The customer support inbox app for iOS and Android.
Native apps for iPhone and Android, on every plan. The same conversations, the same channels and the same handoff controls as the console, with push notifications so nothing waits until you are back at a desk.
Push, the moment it matters
A notification when a customer writes, when the agent hands off, and when a thread is assigned to you.
Every channel in one list
Website chat, email, WhatsApp, Messenger, Instagram, Telegram and SMS, with the channel marked on each conversation.
The controls you use most
Priority from low to urgent, snooze for an hour or until tomorrow, assign, archive, mark as spam, close.
Translated for you
Messages in another language show translated with a tap to see the original.
Step in, step out
Pause the agent on a conversation, reply yourself, hand it back.
Reply where the customer is
On the website, by email, or on the channel the message came from.
Channels in the app
- Live chat
Email
WhatsApp
Messenger
Instagram
Telegram- SMS
Included on every plan, Free upwards.
Get the app, then never miss a customer.
Create the workspace on the web, then sign in on your phone. Push notifications are on from the first message.
Your business. Your voice. One connected inbox.