# ConvertPilot AI

> ConvertPilot AI is an AI customer service chatbot and live chat with a shared inbox, built by Dude Lemon LLC. It answers on website chat, email, WhatsApp Business, Facebook Messenger, Instagram, Telegram and SMS from the business’s own pages, products, orders and training; shows the sources and rules behind every reply; captures leads; and hands a conversation to the team when it needs a person. It installs from the Shopify App Store, the Wix App Market, or one script tag on any website, and has native iOS and Android apps.

Plans (USD per month): Free $0.00 (50 customer messages, then upgrade, 5 seats); Plus $8.99 (250 AI replies per 30 days, 10 seats); Premium $17.99 (1,000 AI replies per 30 days, 20 seats); Enterprise $59.99 (2,000 AI replies per 30 days, 35 seats). Free needs no card.

## Pages

- [Home](https://convertpilotai.com/): what the product does, the console tour, plans and FAQ
- [Features](https://convertpilotai.com/features): the inbox, the AI agent, commerce, bookings, team setup, installation, the full tour
- [Live chat](https://convertpilotai.com/live-chat): Live chat widget for any website, Shopify or Wix. The AI answers from your pages, products and orders; your team takes over in the same thread. Free plan.
- [Shared inbox](https://convertpilotai.com/shared-inbox): One shared inbox for website chat, email, WhatsApp, Messenger, Instagram, Telegram and SMS. Assign, snooze, prioritise, and let the AI answer first. Free plan.
- [AI chatbot](https://convertpilotai.com/ai-chatbot): An AI chatbot grounded in your pages, products and orders, with the sources behind every reply. Train it on your own answers and facts, hand off to a human. Free plan.
- [Order tracking](https://convertpilotai.com/order-tracking): An AI that answers where is my order from live store data, shows product cards in the chat, captures leads and tags contacts. Shopify and Wix. Free plan.
- [Bookings](https://convertpilotai.com/bookings): A booking chatbot for service businesses. Services, staff and slots set once; appointments booked from the conversation and paid with Stripe. Every plan.
- [Channels](https://convertpilotai.com/channels): Live chat, Email, WhatsApp, Messenger, Instagram, Telegram, SMS, how each connects and its plan
- [Website live chat](https://convertpilotai.com/channels/website-chat): The chat widget on your own site. Branded launcher, greeting and suggested questions, file attachments, and a page-aware AI that knows what the visitor is looking at.
- [Email](https://convertpilotai.com/channels/email): Replies to a chat can continue by email, and inbound email replies land back in the same thread, so a conversation never splits in two.
- [WhatsApp Business](https://convertpilotai.com/channels/whatsapp): Customers message the number they already have for you. The AI answers, and your team picks up from the same inbox and the mobile app.
- [Facebook Messenger](https://convertpilotai.com/channels/messenger): Page messages arrive as conversations with the contact profile attached, answered by the AI or routed to a teammate.
- [Instagram](https://convertpilotai.com/channels/instagram): Direct messages from your Instagram account, with product cards and order answers the same as on your site.
- [Telegram](https://convertpilotai.com/channels/telegram): A Telegram bot for your business. Messages to it show up as conversations, answered and tracked like every other channel.
- [SMS](https://convertpilotai.com/channels/sms): A dedicated text number for your business. Inbound texts become conversations and outbound replies go out from the same number, all in the same inbox.
- [Integrations](https://convertpilotai.com/integrations): Shopify, Wix, Klaviyo, HubSpot, Mailchimp, Salesforce, Slack, Zapier
- [Pricing](https://convertpilotai.com/pricing): the four plans side by side, billing questions
- [ConvertPilot for Shopify](https://convertpilotai.com/shopify): the Shopify App Store install, permissions, FAQ
- [ConvertPilot for Wix](https://convertpilotai.com/wix): the Wix App Market install
- [Mobile app](https://convertpilotai.com/mobile-app): iOS and Android
- [About](https://convertpilotai.com/about): the company and the people
- [Contact](https://convertpilotai.com/contact)

## Comparisons

- [ConvertPilot vs Tidio](https://convertpilotai.com/vs/tidio): ConvertPilot vs Tidio, from the two pricing pages. Tidio Starter is $29 a month with AI metered separately; ConvertPilot Plus is $8.99 with AI replies included.
- [ConvertPilot vs Crisp](https://convertpilotai.com/vs/crisp): ConvertPilot vs Crisp from the two pricing pages. Crisp Free has no AI credits and no email inbox; Mini is $45. ConvertPilot is free with AI, then $8.99.
- [ConvertPilot vs Chatbase](https://convertpilotai.com/vs/chatbase): ConvertPilot vs Chatbase from the two pricing pages. Chatbase Hobby is $40 for 700 message credits; ConvertPilot Plus is $8.99 with 250 AI replies and an inbox.
- [ConvertPilot vs Gorgias](https://convertpilotai.com/vs/gorgias): ConvertPilot vs Gorgias from the two pricing pages. Gorgias Starter is $40 with per-ticket and per-interaction fees past the limit; ConvertPilot is $8.99 flat.

## Integrations

- [Shopify](https://convertpilotai.com/integrations/shopify): The AI agent for your Shopify store, installed from the App Store.
- [Wix](https://convertpilotai.com/integrations/wix): One click from the Wix App Market. The widget installs itself.
- [Klaviyo](https://convertpilotai.com/integrations/klaviyo): Conversation intent, synced to your Klaviyo profiles.
- [HubSpot](https://convertpilotai.com/integrations/hubspot): Leads and labels straight into HubSpot contacts.
- [Mailchimp](https://convertpilotai.com/integrations/mailchimp): Every captured lead added to your audience.
- [Salesforce](https://convertpilotai.com/integrations/salesforce): Leads and conversation context in Salesforce.
- [Slack](https://convertpilotai.com/integrations/slack): New conversations and handoffs, posted to a channel.
- [Zapier](https://convertpilotai.com/integrations/zapier): Send leads and events anywhere Zapier goes.

## Blog

- [Customer support metrics for a small store: what to read in your inbox each week](https://convertpilotai.com/blog/customer-support-metrics-small-business-inbox): Six numbers sit at the top of the ConvertPilot analytics screen. Here is what each one measures, what it quietly leaves out, and a fifteen-minute weekly routine that turns them into decisions about hours, staff and training.
- [Why this reply: the trace that shows where an AI answer came from](https://convertpilotai.com/blog/ai-chatbot-audit-trail-why-this-reply): Every AI message in ConvertPilot opens a trace showing what it remembered, which sources it read and which of your rules applied. Here is how to read one, and what it will not tell you.
- [Booking appointments from a chat: how an AI agent should take a booking](https://convertpilotai.com/blog/ai-appointment-booking-chatbot-service-business): A customer asks a question, the agent offers three times, the customer picks one and pays in the thread. Here is what has to be set up for that to work, and the one rule that keeps a booking agent honest: a held slot is not a booking.
- [Human handoff done well: when the agent should stop and a person should take over](https://convertpilotai.com/blog/ai-chatbot-human-handoff): Handoff is the part of an AI agent customers judge you on. Here is what pauses the agent in ConvertPilot, what should always reach a person, and how to make sure someone is actually there.
- [Instagram DM automation for a store: what to let the agent answer](https://convertpilotai.com/blog/instagram-dm-automation-for-a-store): Instagram DMs arrive with a product already in mind. Decide what the agent may answer, check Meta’s 24 hour window and disclosure rules, and test the awkward messages before you switch AI replies on.
- [AI tagging: what gets tagged, and what Klaviyo or HubSpot does with it](https://convertpilotai.com/blog/ai-tagging-klaviyo-hubspot-conversation-intent): AI tagging labels the intent behind a message as it happens, then writes it to your CRM. Here is what gets tagged, what Klaviyo and HubSpot can do with it, and where the tag stops being useful.
- [WhatsApp AI customer service for ecommerce: what to let the agent answer](https://convertpilotai.com/blog/whatsapp-ai-customer-service-for-ecommerce): Decide which WhatsApp questions the agent can answer and which need your team. Check the store data, handoff and messaging window before switching AI replies on.
- [How to train an AI agent for your store, and what to write down first](https://convertpilotai.com/blog/how-to-train-an-ai-agent-for-your-store): Most AI agents answer badly because nobody wrote down the five things they needed. Here is what to write first, which of it belongs in a rule rather than a document, and what to leave out on purpose.
- [Best AI chatbots for your website in 2026, ranked by what the price actually includes](https://convertpilotai.com/blog/best-ai-chatbots-for-your-website-2026): Seven AI chatbots for websites compared on one test: the cheapest paid plan that includes the AI replying, with no per-reply fee. Every price read from the vendor’s own page on 15 September 2026.
- [One inbox for WhatsApp, Instagram, Messenger, email and website chat: how to set it up](https://convertpilotai.com/blog/one-inbox-whatsapp-instagram-messenger-email-website-chat-setup): The order to connect channels in, the four decisions to make before the AI answers a customer, and the settings most stores get wrong on day one.
- [Where is my order? How an AI agent answers it from live store data](https://convertpilotai.com/blog/where-is-my-order-ai-agent-live-store-data): The most common support question a store gets is also the easiest to answer badly. Here is exactly what an AI agent does with it when it can read the order, and what it does when it cannot.

## Product links

- Console: https://convertpilot.dudelemon.cloud/login
- Sign up: https://convertpilot.dudelemon.cloud/register
- Live demo: https://convertpilot.dudelemon.cloud/demo
- Shopify App Store: https://apps.shopify.com/convertpilot
- Wix App Market: https://www.wix.com/app-market/chat-gpt-ai-agent
- iOS app: https://apps.apple.com/us/app/convertpilot/id6777791506
- Android app: https://play.google.com/store/apps/details?id=com.convertpilot.mobile
- Privacy: https://convertpilot.dudelemon.cloud/privacy
- Terms: https://dudelemon.com/terms
- Trust centre: https://trust.dudelemon.com
- Full index: https://convertpilotai.com/llms-full.txt